Terms of service

Welcome to Al Najam Fragrance. These Terms of Service govern your use of our website www.alnajamfragrance.com and the purchase of our products. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree, please do not use our website.

Use of the Website

You agree to use this website only for lawful purposes. You must not misuse the website, attempt unauthorized access, or interfere with its functionality or security.

Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. We reserve the right to correct any errors and update information at any time without prior notice. Prices may change at any time.

Orders and Confirmation

All orders are subject to confirmation. We reserve the right to cancel or refuse any order at any time, including but not limited to cases of incorrect pricing, stock unavailability, or suspected fraud.

Payment Methods

We offer Cash on Delivery (COD) as well as bank transfer options across Pakistan. You agree to complete the payment using the selected method at the time of order processing or delivery.

Shipping and Delivery

We deliver all over Pakistan. Delivery times and charges are explained in our Shipping Policy. While we aim to deliver within the given timeframe, delays may occur due to unforeseen circumstances.

Returns and Refunds

Returns, exchanges, and refunds are handled according to our Refund Policy. By placing an order, you agree to follow the conditions mentioned in that policy.

Intellectual Property

All content on this website, including logos, images, text, and design, is the property of Al Najam Fragrance and is protected by applicable laws. Unauthorized use or reproduction is strictly prohibited.

Limitation of Liability

Al Najam Fragrance shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Your use of the website is at your own risk.

User Information

You agree to provide accurate and complete information when placing an order. We are not responsible for issues caused by incorrect or incomplete details.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of the website means you accept those changes.

Governing Law

These Terms shall be governed by the laws of Karachi, Pakistan.

Contact Information

If you have any questions regarding these Terms, you may contact us:

WhatsApp: +92 336 7207415
Email: alnajamfragrance@gmail.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for choosing Al Najam Fragrance.